This Privacy Policy explains how Mediception Science Private Limited ("Mediception", "we", "us") handles personal data when you visit this website or contact us. It is published in line with the Digital Personal Data Protection Act, 2023 and the rules made under it, and the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable.
Who we are
Mediception Science Private Limited (CIN U74900HR2015PTC054233) is the Data Fiduciary for personal data collected through this website. Registered office: 817, 8th Floor, Vipul Business Park, Vipul World, Sector-48, Sohna Road, Gurugram, Haryana 122018, India. Email: info@mediception.com. Phone: +91 858 692 8449.
Personal data we collect
This website does not have user accounts and does not store form submissions on its servers. We receive personal data only when you choose to contact us:
- Enquiries. When you use the contact form, your email application opens with a message to us. If you send it, we receive your name, work email, organisation, area of interest and anything you write.
- Job applications. If you email us your CV, we receive the details in it, such as your name, contact details, education and work history.
- Direct contact. If you call or email us, we receive your contact details and the content of the communication.
- Technical data. Our website hosting provider (Lovable) and the third-party services listed below may automatically record your IP address, browser type and pages requested, for security and delivery of the website.
Please do not send us patient information, health records or other sensitive personal data through this website or by email.
Why we use it
We use personal data only for the purpose for which you shared it:
- to reply to your enquiry and discuss our services or a platform demo you asked for;
- to assess job applications and contact candidates;
- to keep the website secure and working properly;
- to pass on any report of a suspected side effect of a medicine to the company that markets the product and to regulators, for safety reporting;
- to meet legal, regulatory or accounting obligations.
We do not sell personal data, and we do not use it for automated decision making. We will contact you about other services only if you have agreed to it, and you can ask us to stop at any time.
Consent and withdrawal
By sending us an enquiry or application, you consent to us processing your personal data for the purpose described above. You can withdraw your consent at any time by writing to info@mediception.com. Withdrawal does not affect processing that took place before it, but we may no longer be able to respond to your request.
Third-party services on this website
- Google Fonts (Google LLC, USA) loads the typefaces used on this website, which shares your IP address with Google.
- Google Maps opens only when you select "View on map" or "Open in Google Maps".
- Social networks such as LinkedIn, YouTube, Instagram, Facebook and X open only when you select their links.
These services process data under their own privacy policies.
How long we keep it
We keep enquiry correspondence for as long as needed to respond and to maintain a business relationship, and job applications for up to 12 months after the recruitment decision unless you ask us to delete them sooner. We then delete or anonymise the data, unless the law requires us to keep it longer.
How we protect it
We use reasonable security practices and procedures, including access controls and confidentiality obligations for our team and service providers, to protect personal data against unauthorised access, misuse and loss. No method of transmission over the internet is completely secure. If a personal data breach occurs, we will act on it and notify those affected and the authorities as the law requires.
Your rights
Subject to applicable law, you have the right to:
- obtain a summary of the personal data we hold about you, how we use it, and who we have shared it with;
- have inaccurate or incomplete data corrected or updated;
- have your data erased on request, unless we must keep it to complete your request or to comply with law;
- withdraw consent;
- nominate another person to exercise these rights in the event of death or incapacity;
- have your grievances addressed.
To use any of these rights, write to info@mediception.com with the subject "Personal data request". We will respond within the time allowed by law.
Children
This website is meant for professionals. We do not knowingly collect personal data from anyone under 18 years of age. If you believe a child has sent us personal data, please contact us and we will delete it.
Grievance Officer
For any question or complaint about how we handle personal data, contact our Grievance Officer:
Name: Dr. Punit Srivastava
Designation: CRO
Mediception Science Private Limited
817, 8th Floor, Vipul Business Park, Vipul World, Sector-48, Sohna Road, Gurugram, Haryana 122018, India
Email: info@mediception.com (subject "Grievance")
Phone: +91 858 692 8449
We will acknowledge your grievance and resolve it within one month of receiving it. If your grievance is not resolved to your satisfaction, you may complain to the Data Protection Board of India in the manner set out under the Digital Personal Data Protection Act, 2023 and the rules made under it.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with its effective date.